This Is Home Base
Think Technologies Group has been headquartered in Ocala since 2011. Our office, our families, and most of our team are right here in Marion County.
We didn't expand to Ocala. We started here.
Think Technologies Group was founded in Ocala in 2011. Our office is on 8th Street, half a mile from the Square. Matt has lived in this area since he was a teenager. Our kids go to school here. Most of our staff have built their lives in Marion County.
When you call, you're not reaching a call center in another state. You're reaching people who eat at District Bar and Kitchen and sponsor Bourbon in the Barn.
We're members of MCRAFL and MRMA. We support the Fostering Foundation, Boys and Girls Club, Boy Scouts, and the CEP. This isn't a line on a brochure. It's where we spend our Saturdays.
Your IT team is already down the street.
When something breaks, our response time for Ocala clients is fast. Not "we'll send someone from Tampa" fast. More like "we're already in the area" fast. Average response across all clients is under an hour, and Ocala is where we're closest.
Every managed IT client gets a dedicated consultant who learns your business before making a single recommendation. For the first 90 days, we focus on understanding how you make money, what your pain points are, and what's actually broken versus what the last provider told you was fine.
After that, you get a three-year technology plan tied to your budget. Reviewed quarterly. Updated when your business changes. Not a binder that collects dust.
Construction, manufacturing, and the people who keep Ocala running.
We work with CIC, SSC Construction, Admiral Furniture, Klein and Klein, Permenter Law Firm, Southeast Trust Company, and Phillips Chrysler Jeep Dodge, among others. Construction companies that run Procore and PlanGrid. Manufacturers with floor systems that can't go down. Law firms and wealth managers with compliance requirements they don't want to think about. Dealerships where the DMS can't go offline during business hours.
If your industry has uptime expectations, data you can't lose, or employees who'd rather not deal with IT at all, we're a good fit. Our clients carry about 90 open tickets across 2,500 endpoints. Most IT providers carry ten times that. The difference: we fix the root cause instead of resetting the same thing every week.
Security isn't an add-on. It's how we operate.
Every client gets MFA, endpoint protection, 24/7 SOC monitoring, phishing defense, and encrypted backups. It's all included. We don't sell tiers or charge extra for the stuff that should be standard.
You define what's an emergency. If printing is critical to your business, it's critical to us. Your priorities set our response, not a generic severity chart.
One team, no revolving door. Your assigned engineers know your environment. No more explaining your setup from scratch every time you call.
We actually deploy what we say we deploy. Our tools are installed, configured, monitored, and reported on. Not checked off a list and forgotten.
2,500+
Endpoints managed statewide
< 1 Hour
Typical on-site response
15+ Years
Serving Florida businesses
What Our Clients in Ocala Say
“Normally I don't like calling I.T. type places, because it can be awkward and quiet while they remote in and diagnosis the issue. The Engineer that helped me was extremely nice and made the whole experience better. He had a great personality and CS skills, along with quickly diagnosing my issue, and ensuring it was resolved and taken care of.”
“Great service. Very quick and thorough, you do not talk to an automated system, you get a live person. They also follow up quickly to make sure the issue has been resolved and allow follow up if it has not. They solved my issue in minutes! I highly recommend Think Technologies!!”
“My experience with Think Technologies was the absolute best! Jeremy assisted and ensured all of my immediate technical issues were resolved! He even took the time to explain the what, when, why regarding my issue and what to expect in the future so that I could be proactive with my decision-making!”
“Always helpful in a timely manner”
“Years ago Think Technologies showed me a better way to manage my company's IT by switching us to an all-inclusive managed IT solution. Their IT Solution gives me peace of mind knowing everything is being monitored and maintained by their team of certified engineers. There are no more outrageous repair invoices because I pay on predictable flat monthly rate and everything is included, no more surprises!”
“Cameron did a great job! He had no problem overcoming the obstacles that he encountered and was professional and patient throughout the entire process.”
“I called their emergency number and they got me in touch with one of their on-call techs who went above and beyond taking care of my request. I am extremely pleased with this company's responsiveness.”
“Everyone I have ever dealt with at Think Tech is great, but Jarrett Edwy is amazing! I have worked with him the most as he is well versed in troubleshooting with Quickbooks and Create -A-Check. He is always quick to respond and patient with me as a user. Transitioning to a new laptop was frustrating in itself, but Jarrett made the process very easy. I am very appreciative of his expertise and level of customer service. Thank you!”
“Matt assisted me with getting my phone service set up, and continued to follow up, until I had a functioning phone. Great job Matt, and thank you for seeing the setup all the way through! Kim Callahan, MSN/ED, RNC”
“The technician worked remotely to fix an issue that I was experiencing with Adobe. It was great because I was able to focus on other task while they worked!”
Frequently Asked Questions
Where is Think's office in Ocala?
What industries do you work with in Ocala?
How fast can you respond to emergencies?
Do you require long-term contracts?
What does onboarding look like?
Nearby Service Areas
Gainesville
North Central Florida
Alachua County IT support from a team that already lives here. Think manages construction firms, insurers, and associations across Gainesville.
View details →
The Villages
Central Florida
Think Technologies Group serves The Villages from our Ocala HQ, 30 minutes away. IT support for title companies, law firms, clinics, and more.
View details →We're Already Down the Street.
Our office is on 8th Street. Our team lives in Marion County. Tell us what's going on with your IT and we'll swing by.