Microsoft 365 Has Thousands of Admin Settings. How Many Did You Leave on Default?
Every business gets the same out-of-the-box setup. Insecure sharing permissions, no backup, and retention settings that don't match your actual requirements. We configure M365 the way it should have shipped.
The problem isn't Microsoft 365. It's how it was set up.
Most businesses buy M365 licenses and start using them. Nobody touches the thousands of admin settings spread across Exchange, SharePoint, Teams, Entra, and the Security and Compliance centers. Deleted emails disappear after 14 days by default. SharePoint and OneDrive files get 93 days in the recycle bin, then they're gone. There's no real backup. Retention policies aren't configured the way your compliance team assumes they are.
This isn't your fault. Microsoft builds the platform. They don't configure it for your business.
What you get from Microsoft vs. what you get with us
| Microsoft 365 (out of the box) | Microsoft 365 + TTG | |
|---|---|---|
| Security settings | Defaults (many insecure) | Hardened with our standard tenant config, pushed programmatically |
| Backup | None. Microsoft doesn't back up your data. | Backed up every 6 hours via Datto |
| Retention & compliance | Deleted emails: 14 days. Deleted files: 93 days. Then gone. | Configured to match your actual business and legal requirements |
| Sharing permissions | Default settings are more permissive than most businesses realize | Locked down to match your org's actual sharing needs |
| Monitoring & response | Thousands of log entries per day. Nobody reading them. | SaaS Alerts watches your tenant around the clock. Suspicious activity triggers the Rocket Cyber SOC in Miami. Real analysts, 24/7/365. |
| Migration | Self-service (good luck) | Planned, tested, and executed with zero-downtime cutover |
| Training | YouTube videos | Live workshop before go-live, weekly office hours for 30 days after |
| Ongoing support | Tier-one phone tree | Direct access to senior engineers. Microsoft Solutions Partner means we skip tier-one. |
How we deploy Microsoft 365
- 1
Audit your current setup
We review your existing tenant (or plan a new one), check security settings, and document what needs to change.
- 2
Configure to our standard
We push our hardened tenant configuration programmatically. Sharing permissions, conditional access, retention policies, compliance settings. All configured to match your business requirements, not Microsoft's defaults.
- 3
Migrate your data
Email, files, calendars. We've migrated entire organizations from hosted Exchange, Google Workspace, and on-prem servers. We plan the cutover and execute it.
- 4
Train your people
The day before go-live, we run a hands-on workshop. Bring your laptop. We install OneDrive, connect your SharePoint libraries, and walk through the daily workflows you'll actually use.
- 5
Support the transition
Weekly one-hour office hours for 30 days after migration. Then a 30-day follow-up to catch the questions that only surface after you've been living in the system.
What Our Clients Say
“Everyone I have ever dealt with at Think Tech is great, but Jarrett Edwy is amazing! I have worked with him the most as he is well versed in troubleshooting with Quickbooks and Create -A-Check. He is always quick to respond and patient with me as a user. Transitioning to a new laptop was frustrating in itself, but Jarrett made the process very easy. I am very appreciative of his expertise and level of customer service. Thank you!”
“I was dreading changing from 7 to 10 but Chris and Matt were very helpful and reassuring. I was also impressed with the accuracy and speed of the transition as well. Thanks, Guys!”
“They took time from what I am sure is a very hectic day and helped me with a quick Outlook problem. Thank you, you made my day so much easier.”
“Jared is amazing and so extremely attentive! He assisted and got me set up in no time. I am really appreciative. Follow-up emails and requests were responded to so quickly. A phenomenal job! Excellent customer service — kudos to you and your team!”
“Evan was so helpful! From start to finish, he asked questions to make sure I had everything that I needed on my laptop. He also followed up with me to make sure my system was working from home. I felt like he never dropped the ball; that I was continually a concern of his. Thank you for the 100% follow through!”
“Normally I don't like calling I.T. type places, because it can be awkward and quiet while they remote in and diagnosis the issue. The Engineer that helped me was extremely nice and made the whole experience better. He had a great personality and CS skills, along with quickly diagnosing my issue, and ensuring it was resolved and taken care of.”
“Great service. Very quick and thorough, you do not talk to an automated system, you get a live person. They also follow up quickly to make sure the issue has been resolved and allow follow up if it has not. They solved my issue in minutes! I highly recommend Think Technologies!!”
“Think Technologies is the IT company we use for our entire agency. They are always courteous and keep you up to date on how the issue is progressing. They are quick to reply and always resolve any of our issues with great customer service skills!!”
“Ryan completely understood my problem and knew what to do and executed the solution immediately! He then checked it out a couple of times to make sure all was well and it was. Thanks.”
“My experience with Think Technologies was the absolute best! Jeremy assisted and ensured all of my immediate technical issues were resolved! He even took the time to explain the what, when, why regarding my issue and what to expect in the future so that I could be proactive with my decision-making!”
What's different about how we do M365
One platform, mastered
We don't offer Google Workspace or a menu of alternatives. M365 is our standard. Every managed services client runs it. That focus means we know it cold.
Programmatic configuration
We don't click through admin panels. Our standard tenant config is scripted and pushed consistently across every client. Same security baseline, every time.
Backup every 6 hours
Microsoft doesn't back up your data. We use Datto to back up email, OneDrive, SharePoint, and Teams every 6 hours. If something gets deleted or encrypted, we restore it.
24/7 tenant monitoring with a live SOC
SaaS Alerts monitors your tenant in real time and feeds it to the Rocket Cyber SOC in Miami. Real analysts, 24/7/365. If an account gets compromised at 2 AM on a Saturday, it gets locked down before you wake up.
Compliance that matches your business
We talk about your retention requirements, your legal obligations, and your industry regulations. Then we configure M365 to match. Not the other way around.
Migration is a project, not a checkbox
We ran our own hosted Exchange platform for years before migrating every client to M365. We know what can go wrong because we've done it at scale.
Microsoft Solutions Partner
SMB cloud specialization. When we call Microsoft support, we skip tier-one and go straight to an engineer who can fix things.
Frequently Asked Questions
Do I need to switch from Google Workspace?
Does Microsoft back up my data?
What happens during migration? Will we have downtime?
We already have M365. Can you just fix our configuration?
What does the training look like?
What happens if someone's account gets compromised outside business hours?
Not sure what shape your M365 tenant is in?
We'll audit your current setup and show you what needs to change. No commitment, no pitch deck. Just a clear picture of where you stand.