Your Next IT Project Shouldn't Be a Surprise
We build three-year technology roadmaps for every client. When a project hits our schedule, it's been budgeted and planned for.
The best IT projects are the ones you planned for
IT projects get expensive when they're reactive. A server OS reaching end of life, a firewall aging out, a storage solution that can't keep up. These aren't surprises if someone's tracking them.
Server 2016 reaches end of life this October. Our clients have had it on their roadmap since 2023. Every migration is budgeted, scheduled, and most will be done by June. That's not because we're smarter than other providers. It's because we build three-year plans and actually follow them.
Without that kind of planning, projects tend to show up as urgent line items instead of expected ones. And urgent projects cost more in dollars, stress, and disruption.
A Virtual CIO builds the plan. We execute it.
A full-time Chief Information Officer costs $150,000 or more. Most SMBs can't justify that hire. But the work still needs to happen: forecasting hardware end-of-life, planning migrations, budgeting for new infrastructure, evaluating line-of-business applications.
That's what our Virtual CIO service does. Every managed services client gets a dedicated client consultant who builds and maintains a three-year technology roadmap. We know when your servers need replacement. We know when your firewall is aging out. We know when that application you depend on is losing vendor support. And we've already budgeted for it.
By the time a project hits our schedule, we've been talking about it for years.
How we run projects
- 1
Lock down the numbers
We've been providing budgetary estimates as part of your roadmap. When it's time to execute, we convert those to firm pricing based on current costs.
- 2
Scope the work
A formal scope of work with a complete labor estimate. You know exactly what you're getting and what it costs before we start.
- 3
Kick off internally
Every team member involved in delivery gets briefed. No one walks into your project cold.
- 4
Kick off with you
We align on timeline, access requirements, and who's doing what.
- 5
Weekly check-ins
You get a standing touchpoint throughout the project. Progress, blockers, anything we need from your side.
- 6
Wrap up and hand off
Formal project close with documentation and handoff. No loose ends.
What Our Clients Say
“Evan was so helpful! From start to finish, he asked questions to make sure I had everything that I needed on my laptop. He also followed up with me to make sure my system was working from home. I felt like he never dropped the ball; that I was continually a concern of his. Thank you for the 100% follow through!”
“Everyone I have ever dealt with at Think Tech is great, but Jarrett Edwy is amazing! I have worked with him the most as he is well versed in troubleshooting with Quickbooks and Create -A-Check. He is always quick to respond and patient with me as a user. Transitioning to a new laptop was frustrating in itself, but Jarrett made the process very easy. I am very appreciative of his expertise and level of customer service. Thank you!”
“Matt assisted me with getting my phone service set up, and continued to follow up, until I had a functioning phone. Great job Matt, and thank you for seeing the setup all the way through! Kim Callahan, MSN/ED, RNC”
“As a new employee to CIC, the technical assistance that I received from Jarrett within the Think organization, to resolve my access to the platforms that are used daily within the company was extremely helpful. Thank you, Jarrett Edwy, for your time, patience, and utmost efficiency! I truly appreciated it.”
“Reliable, competent, quick and knowledge. You guys know your stuff. We had to move and only had two weeks to get it done! Think set it up and made it happen with no glitches! Thanks everyone we couldn't have done it without you!”
“I was dreading changing from 7 to 10 but Chris and Matt were very helpful and reassuring. I was also impressed with the accuracy and speed of the transition as well. Thanks, Guys!”
“Evan was a Rockstar, he handled multiple projects for us at once and did an amazing job.”
“Jared is amazing and so extremely attentive! He assisted and got me set up in no time. I am really appreciative. Follow-up emails and requests were responded to so quickly. A phenomenal job! Excellent customer service — kudos to you and your team!”
“Normally I don't like calling I.T. type places, because it can be awkward and quiet while they remote in and diagnosis the issue. The Engineer that helped me was extremely nice and made the whole experience better. He had a great personality and CS skills, along with quickly diagnosing my issue, and ensuring it was resolved and taken care of.”
“Think Technologies is the IT company we use for our entire agency. They are always courteous and keep you up to date on how the issue is progressing. They are quick to reply and always resolve any of our issues with great customer service skills!!”
Projects we've delivered across our client base
Hosted Exchange → Microsoft 365
Migrated every managed services client from our own hosted Exchange platform to M365. Email, files, calendars. Zero data loss.
Physical → Virtual Servers
Every server we deploy runs VMware. Clients running physical Windows Server installs got migrated to virtualized environments.
Storage & SAN Deployments
Clustered VMware environments with multiple physical hosts, SAN storage, and n+1 redundancy for our larger clients.
Server OS Migrations
When Microsoft ends support, our clients are ready. Server 2016 EOL is October 2026. Our clients will be done by June.
Office Buildouts & Relocations
New location? We've already budgeted the infrastructure and we'll handle everything from cabling to configuration.
Firewall & Security Upgrades
Planned replacements on a lifecycle, not after a breach.
Line-of-Business App Deployments
New software rollouts scoped, tested, and deployed with minimal disruption to your team.
Frequently Asked Questions
Is project consulting a standalone service?
What does "Virtual CIO" actually mean?
How far in advance do you plan projects?
What if we need something unplanned?
Do you work with businesses that aren't managed services clients?
Not sure what's on your technology roadmap?
Let's talk about where your infrastructure stands and what's coming. No pitch deck. Just a clear picture of what you should be planning for.